How do I Prepare?

In order to get the most out of your treatment please follow the guide below:

 

1. Have a glass of water before your treatment.

2. Take a shower- this will help relax your muscles and allow you to be clean for your therapist.

3. Wear loose clothing or a robe.

4. Wear underwear that is comfortable and moveable- briefs are preferable to shorts

 

Parking & Travel Fees

Travel Fees are included in your booking, however if a booking is taken outside of our travel location listed on our website a travel fee may be taken and will be done so at time of booking

Please be aware that as a mobile business your therapist will need somewhere to park their car and clear access to your house or hotel room for them and their equipment.

If your venue consist of stairs assistance may be required to help the therapist lift their equipment.

Terms & Conditions

We understand that sometimes plans change. Bella Rae cancellation policy is that if more than 24 hours notice is given a full refund will be given. This can be done in the form of your original payment or a gift certificate to be used at another time.

If you cancel with less than 24 hours notice a $50 cancellation fee will be charged for each treatment booked. The remainder will be refunded to you in the form of your original payment or a gift certificate to be used at another time.

Any no shows or cancellations with less than 4 hours notice will not receive any refund.

Bella Rae requires clients phone numbers and room numbers and address at time of booking, it is the responsibility of the client to keep all contact information given up to date in order for our therapists to complete your booking.

Bella Rae does not take tentative bookings, all bookings need to be confirmed by credit card or paypal at time of booking.

Full payment of your treatment will be taken at time of booking via credit card or paypal.

All gift certificates are subject to availability.

Bella Rae is not responsible for gift vouchers that are lost or stolen.

Gift vouchers are fully transferable.

To be noted

 

Bella Rae is a professional Day Spa and Massage company, we do not offer sexual services.

If a sexual advance is made of ask of your treatment will end and your booking will not be refunded.

Sexual advances and/or assault will be forwarded to police services.